RFID enables near-real-time data capture, providing retailers with precise visibility into the location and movement of their products. To address this need, RFID technology emerges as a pivotal solution that can revolutionize operations and enhance overall effectiveness.īy implementing item-level RFID, retailers can significantly improve their ability to track and manage inventory throughout the supply chain. Retailers encounter various challenges across their supply chains, and it is integral to maintain high levels of inventory accuracy not only in stores but across the supply chain - in warehouses, distribution centers and other facilities. Warehouse efficiency and inventory visibility are crucial elements for successful order fulfillment in today's retail landscape. To drive success in this area, retailers must strengthen their supply chain processes. For retailers, failure to provide these fulfillment options limits their ability to live up to these evolving consumer expectations. Ultimately, this convenience is driven by having access to a range of fulfillment options - being able to purchase through a number of different sales channels, with the ability to choose how and when that item is received. It is clear that operational efficiency plays a crucial role in ensuring the success of a retailer's order fulfillment strategy, and within that, poor inventory accuracy is a key contributor to a number of fulfillment challenges.Ĭustomers today have high expectations - demanding convenience at every touchpoint of their shopping journey. Furthermore, 32% of retailers said that an uncertain view of inventory was an impediment and 25% claimed it took too long to locate products. According to Part One of SML's State of Retail Insight Report 2023, when asked about their challenges in fulfilling customer orders, nearly half (48%) of retailers claimed that frequently out-of-stock items were a significant issue for them. Order fulfillment, which is critical to customer satisfaction, seems to be an ongoing challenge for retailers.
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